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    mb
    Dec 24, 2021

    Problem with touch in 4 gang switch

    in Wall Switch

    My switches are working few minutes. After few minutes i can operate by phone or voice but it is impossible to change state of switch by touch. Please watch the movie


    https://youtu.be/yUJsYQVQjXo


    What is wrong?

    9 comments
    9 Comments

    Share Your ThoughtsSign up to leave a comment.

    lawrence.rubanka
    Aug 24

    I have the same issue with my single no-neutral touch switch.


    A firm press is not registered, a very brief, light tap will occasionally switch the light. Switching via the web UI works fine.


    It is running tasmota 8.5.0 build date 2020-10-10.


    Can the touch pad be recalibrated, or perhaps a different firmware?


    Thanks!

    Like

    Athom_Support
    Jan 09

    Please contact our customer service and provide the order number.

    Like
    D
    David Chouza
    David Chouza
    Mar 27
    Replying to

    @Athom_Support hello o have the same problem with 3 switches, it’s very very annoying and I’m using them in a business

    Like

    Athom_Support
    Dec 27, 2021

    We are troubleshooting the problem

    Like
    mb
    Dec 27, 2021
    Replying to

    @Athom_Support

    For my new house I've already bought four 4 gang switches. Now I am confused:-(. Time is very important for me because I was planning to move to a new home later this year.

    Like

    mb
    Jan 06
    Replying to

    @Athom_Support and so? Do you have any solution?

    Like

    Z
    Zach Bachar
    Zach Bachar
    Dec 26, 2021

    I have the exact same issue. also with 4 gang switch

    Like
    mb
    Dec 26, 2021
    Replying to

    @Zach Bachar did You try to do anything with this?



    Like

    Z
    Zach Bachar
    Zach Bachar
    Dec 27, 2021
    Replying to

    @mb I just installed the switch yesterday so no, I didn;t do anything about it yet.

    the only thing is that now after few hours also the remoting doesn't work. VERY annoying

    Like
    9 comments
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