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    Martin Leonard
    Dec 19, 2021
    Edited: Dec 19, 2021

    Plug hardware failures - Model PG04

    in Plugs

    Reference to my prior post here

    https://www.athom.tech/forum/esphome-related-1/athom-uk-plug-failures


    I have had another failure today. There seems to be a quality issue with these plugs, they are failing at an alarming rate!

    30 comments
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    30 Comments

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    Mike
    Aug 04

    It took me a while to get round to configuring the replacement plug, sadly this one failed after 28hrs of use. It only had a few computer screens and a laptop charger attached, so it was a very low load. Have contacted Athom again to see what comes next.

    Like
    M
    Martin Leonard
    Martin Leonard
    Aug 04
    Replying to

    I'd be requesting a v2 plug this time if a replacement is offered. Tom has issues with switch location, I've not had this, and so far so good. Only been a few month of use though.

    Like

    T
    Tom Prior
    Tom Prior
    Jul 11

    My V2 plugs arrived today and I'm afraid these devices block the use of the wall socket switch.


    Like

    T
    Tom Prior
    Tom Prior
    Jul 02

    I've had two of these fail in a week. I'm very disappointed as I only purchased these recently. In both instances the connected device was powered off at the time.

    Like
    M
    Martin Leonard
    Martin Leonard
    Jul 02
    Replying to

    Hi Tom, did you have the originals or v2? Interested to know if be has issues too.

    Like

    T
    Tom Prior
    Tom Prior
    Jul 02
    Replying to

    Model is PG04, my understanding is these are the originals.

    Like

    M
    Martin Leonard
    Martin Leonard
    Jul 03
    Replying to

    Yeh they are, thanks for confirming.

    Like

    Mike
    Jun 27

    Got a replacement from athom in the end, was a little sad to see that it was another V1 plug, will see how long this one lasts.

    Like

    athom+john.coleman
    Jun 22

    Washing machine is killing mine (2 so far), higher current + inductive load suspected.

    The other athom that's driving the condenser dryer is still going fine through all this (though it is buzzing, presumably coil whine). I have a Shelly Plus 1PM preparing to install with ESPHome and the additional snubber (10uF 1/2W 600V capacitor, advice to use it is buried in the install guide).

    Like
    M
    Martin Leonard
    Martin Leonard
    Jun 23
    Replying to

    @athom+john.coleman I converted my Shelly 1PM to esphome too, works a treat. I haven't used the capacitor, will have to check on that.

    Like

    athom+john.coleman
    Jun 26
    Replying to

    @Martin Leonard https://shop.shelly.cloud/rc-snubber-wifi-smart-home-automation - I'd be interested to know if the athom PG04 v2's also include anything like this. I've put each of the shellys in their own far-too-large junction boxes so there's space for adding this sort of thing.

    Like

    Mike
    Jun 12

    Ordered one to experiment with in Feb, can't recall when it arrived but I'd guess Mid March, was powering three GU10 smart bulbs so very little load, it hadn't yet made it past testing, was going to install behind a washing machine and was keen to see how good these are before I put it beyond easy reach. To be honest I forgot about and it's been plugged in but with standby load for the smart bulbs only. Had decided to use to monitor some power but after moving it was unresponsive with high pitch electrical noise. bought from AliExpress, getting a response from the 'Athom global store' is proving slow.

    Like

    R
    rgarrett93
    rgarrett93
    May 20

    I got a email to say their V2 plugs have been released... wonder if it still has the same issue?

    Like
    M
    Martin Leonard
    Martin Leonard
    May 20
    Replying to

    I saw that too. I'm feeling a little burned (o pun intended) by the plugs, but might buy couple and see.

    Like

    M
    Martin Leonard
    Martin Leonard
    Jun 09
    Replying to

    I had another one fail recently, so I decided to bit the bullet and order a couple of the V2 and will see if they fair any better.


    I did pull out the esp chip for the broken plugs and was able to successfully power it up and it worked fine, so it is something in the power deliver side. Hopefully V2 changes have fixed this.

    Like

    K
    K F
    K F
    Apr 27

    Its also interesting to see that they have all gone at the fuse. such heat like that could come from the fuse holder being loose on the fuse. I'm going to inspect one of mine tonight and see how well held in the fuse is.

    Like

    K
    K F
    K F
    Apr 27

    what did you have running on those? In fairness I've had about a dozen of these over the last 18 months and not one has failed yet. I run an electric fire off one which is perhaps the biggest drain. Interested to know whats caused the melting of the fuse.

    Like
    M
    Martin Leonard
    Martin Leonard
    Apr 27
    Replying to

    @K F I didn't have issues with burning like this I have to say. Mine just stopped working, with only a high pitch electrical noise emanating from the device. I've pulled one apart and desoldered the esp chip to see if the esp is to blame or the power converter.

    Like

    JasonW70
    May 21
    Replying to

    Washing machine and dishwasher. I know these are heavy draw appliances but the plug is rated at 16A, the fuse in the plug would pop if they were pulling more than 13A.

    Like

    JasonW70
    Apr 26

    Utter junk! The 2 I've bought have now died. No way are they suitable for 16A. The 13A fuse in the appliance would have gone if it had pulled anywhere near that.

    My advice is don't buy/use this tat if you value the life of your loved ones or property.






    Like

    M
    Martin Leonard
    Martin Leonard
    Apr 22

    Just checked an i did buy direct from athom. And to correct myself, 5 out of 7 plugs have failed since October. That is pretty bad quality control. At least they didn't cause a fire.... Yet.

    Like

    M
    Martin Leonard
    Martin Leonard
    Apr 22

    I just had another fail on me today. I need to check, as someone earlier posted an athom plug with athon branding. The plugs that failed for me do not have that..... Trying to recall if I ordered direct from the athom site or AliExpress athom store now.

    Like
    M
    Martin Leonard
    Martin Leonard
    Apr 22
    Replying to


    Like

    athom+john.coleman
    Mar 30

    One out of 2 has just burnt out on me after 4 months, was connected to a washing machine drawing peak 6A (according to metrics logged from the device when calibrated).

    Happy to send back to Athom for failure analysis.




    Like

    JasonW70
    Feb 16

    @rgarrett93 That's scary that they're burning out like that!


    Wondering if mine are genuine athom PG04s? I bought 4 just before Christmas and they look like the photo below: -



    The reason I've ended up here is that two of my PG04s that measure the power to my AV stuff in the lounge decided to turn themselves off last night. One switched back on but the other just has the flashing LED so I assume it has lost its config?

    Like

    R
    rgarrett93
    rgarrett93
    Feb 16

    I've just had two fail on me and they're less than 6 months old, I would avoid them as they're a fire hazard.


    Like

    M
    Martin Leonard
    Martin Leonard
    Feb 06

    Another one failed today 😞

    Like
    M
    Martin Leonard
    Martin Leonard
    Feb 06
    Replying to

    And had no load applied to it for the last month.

    Like

    M
    Martin Leonard
    Martin Leonard
    Jan 18

    I ordered I'm October 2021, so failed pretty quick. I have others that are fine though.


    Two that failed were both connected to TV which were sucking about 500w, while the other one that failed was connected to my Unifi PoE switch. Maybe they can't handle higher power devices particularly well. Not sure.

    Like

    K
    K F
    K F
    Jan 18

    How Long have you had the plugs running? Mine have been running about 5 months now with no failures yet.

    Like
    30 comments
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